Polisi Cwcis
Please read this cookie policy carefully as it contains important information about how we use cookies on our website.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
You should read this Cookie policy together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also use cookies or similar technologies in accordance with their own separate polices. For privacy information relating to these other third party websites, please consult their policies as appropriate.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
The table below explains the cookies we use and why.
Consent to use cookies and changing settings
We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.
You can withdraw any consent to the use of cookies or manage any other cookie preferences by clearing your browser cache, visiting our website again and using the 'manage cookies' function which appears at the bottom of the page to select the cookies you desire.
How we use cookies
The table below provides more information about the cookies we use and why.
Necessary cookies
These cookies are strictly necessary to deliver the website and enable core functionality. The website cannot function properly without these cookies, although you can still choose to block and delete them by changing your browser preferences, as described in this Cookie Policy.
Cookie |
Name |
Purpose |
| PHP session | PHPSESSID | To store a simple message when a form is submitted that can be displayed on a different page. For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission. When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry. No personal information is stored in this cookie. |
| Website queueing | QueueITAccepted-SDFrts345E-V3_energynetworks | We use Queue-it to manage website traffic and protect our website. Queue-it uses cookies to know when to put you in a queue. This would happen if the website is experiencing a large number of visitors at the same time. This Cookie is necessary to stop you being stuck in an infinite queueing loop. |
Other cookies we use
These items help the website operator understand how their website performs, how visitors interact with the site, and whether there are technical issues. This storage type usually doesn’t collect information that identifies a visitor. These cookies are disabled when you decline cookies.
Cookie |
Name |
Purpose |
| Analytics | _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. This cookie expires after 1 day. |
| Cookie consent status | cookieconsent_status | This cookie is used to confirm that you have consented to us using cookies. |
How to turn off all cookies and consequences of doing so
You can change your cookie preferences at any time by clicking on the blue ‘Cookie Policy’ button. You can then choose to Decline All Cookies. You may need to refresh your page for your settings to take effect.
Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer's website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
Changes to this policy
This policy was published on 17 February 2023 and last updated on 17 February 2023.
We may change this policy from time to time, when we do we will update the policy on this page of our website.